Xylem Chosen by Tacoma Public Utilities

Tacoma Public Utilities (TPU) says it is building on the successful implementation of advanced metering infrastructure (AMI) in their water department by deploying AMI technology from Xylem (NYSE: XYL), including Sensus Stratus IQ™ residential electric meters and the FlexNet® communication network.

Their aim is to improve operational efficiency and customer service, and to support the area’s economic growth. The improved network delivers 6.5 million registered reads each day, giving customers the benefit of frequent billing with smaller payments and rapidly improved response times.

“We no longer have to estimate meter reads because of access issues, since the advanced meters are remotely managed. We receive accurate data to appropriately bill customers and ensure efficient customer service, especially during severe weather outages,” said Sally Mohr, AMI program delivery director for TPU.

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